Purchase Subscription FAQ

Read the FAQ below to learn how to purchase subscription & download premium content.

How do I download content from Revit Factory?

If the product is listed as FREE, you may download the content by simply logging in to your free account and clicking the download file on the product page.

If the product is listed as being available under a subscription package you will need to purchase subscription or download credits before you can download the product.

What subscription packages are available?

You can subscribe to get access to ALL download content fromor you can purchase download creditsin packs of 10, 20 or 50.

How do I purchase subscription?

Sign up as a free member to access the member’s subscription packages. Choose an a package which suits your purpose or choose full content access.  Click the PayPal logo at the bottom of the page to continue to the payment gateway.  You have two choices for payment.  PayPal account or Credit/Debit card.

For corporate subscriptions we can accept alternative methods of payment.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For detailed instructions on the process, read below:

Option 1
1. Login, and from the User Menu under your 'My Account' page on the left hand side choose 'Subscription Packages'.
2. You will see a list of different subscriptions available.
3. Select the radio button next to the subscription package you would like to purchase and then click the large 'PayPal' logo at the bottom of the page to be redirected to PayPal.
4. On the PayPal page you can either pay by Credit Card or PayPal Account.
5. Once the transaction has completed, wait to be redirected back to the site.
Thats it! You now have access to the premium download content from this point onwards.

 

Option 2
1. Login, browse to a component you would like to download
2. View the product page and click on the 'Download File' (approx 3rd row down)
3. You will be redirected to the Subscriptions page.
4. You will see a list of different subscriptions available.
5. Select the radio button next to the subscription package you would like to purchase and then click the large 'PayPal' logo at the bottom of the page to be redirected to PayPal.
6. On the PayPal page you can either pay by Credit Card or PayPal Account.
7. Once the transaction has completed, wait to be redirected back to the site.
Thats it! You now have access to the premium download content from this point onwards.

How can I see what subscription I currently have and how long is left?

Login and choose ‘Subscription History’ from the user menu on the left.

I would like corporate subscription for multiple users to access

We provide this facility.  If you would like corporate access to our library for multiple users please contact us This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a multi user licence quotation.

How many products can I download?

The site subscription is subject to a fair usage policy of 20 downloads per day.  We monitor all download activity and if an account is being abused your account may be temporarily frozen pending investigation with the user. This does not apply to Download Credits.

My subscription account has been frozen how do I resolve this?

Revit Factory will contact you if your account is frozen.  If you have not received an email with further instructions on how to resolve the issue please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How do I cancel my subscription?

Once a subscription has been purchased it will run for the duration of the period you purchased.  It is not possible to get a refund on subscriptions.  

I purchased the wrong subscription, can I change it?

Yes, we can amend your subscription but circumstances will vary.  If you purchase the wrong subscription, contact us immediately at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to rectify the problem.